Merit Cycles: A guide on best practices

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Merit Cycles: A guide on best practices

-- With Participation from Gerald Lou and Frank Wagner

Earlier this year, we had the honor of bringing together Frank Wagner and Gerald Lou to share their insights on best practices for one of the busiest times of year for compensation professionals: compensation cycles. We’ve compiled this guide, integrating the insights and questions from our webinar. 

Merit cycles are essential for organizations to manage compensation effectively. They help ensure that employees are rewarded equitably based on their performance and contributions to the company. In this post, we’ll delve into the intricacies of merit cycles, and best practices to consider before implementing them.

What is a Merit Cycle?

A merit cycle is a structured process that organizations use to determine salary increases, bonuses, and equity grants based on employee performance. The goal is to align compensation with individual contributions and company objectives. Seems simple enough. Right? Wrong. There is no one right way to run a merit cycle, however there are some key stages that lead to a successful implementation.

Key Stages of the Merit Cycle

The merit cycle can be broken down into three main stages: pre-planning, the planning stage, and post-cycle evaluation.

1. Pre-Planning Stage

This stage is crucial for setting the groundwork for a successful merit cycle. Key activities include:

  • Data Cleanup: Ensuring accurate employee data is critical. This includes verifying job codes, locations, and performance ratings.
  • Benchmarking: Organizations must define their benchmarking strategy to ensure they are competitive in the market. Gerald also mentioned, “If your clients don’t believe in the targets, none of the rest matters.”
  • Performance Calibration: Establish clear performance metrics to ensure consistency in evaluations across the organization.
  • Budget Alignment: Collaborate with finance to determine the budget for salary increases and ensure alignment with company objectives.

For companies that have yet to do this, Frank recommends pre-determining salary, bonus, and equity allocations -- in addition to any variability and performance distributions -- for teams to track throughout the cycle and reflect on afterwards as well. Longitudinally, the organization will also have more data on how to do derive more precise planning or trends across the organization.

2. Planning Stage

During this stage, the merit cycle is actively executed. Important actions include:

  • Model Creation: Develop a model for distributing salary increases, bonuses, and equity grants based on the performance evaluations conducted in the pre-planning stage.
  • Communication: Regularly update stakeholders about the progress of the merit cycle and any changes that may occur.
  • Engagement with Stakeholders: Involve HR business partners and department leaders to ensure they understand and support the process.
Gerald described two common approaches with model creation: top down and bottoms up. The top down methodology assumes a percentage per person, say five percent, and allows discretion for planners to allocate accordingly. This is common in organizations that doesn't have performance calibration standardized. Bottoms up budgeting takes inputs such as performance distribution, high performance flags and more to model out the increase, often times leveraging a merit matrix as well. Depending on the maturity of the organization, you may want to be cautious of when you move from top down to bottoms up as it can involve significantly more stakeholders as well.

More mature organizations will rely on an unforced distribution for performance so minor variance is allowed and accounted for as a discretionary spend item.

3. Post-Cycle Evaluation

After the merit cycle is completed, organizations should evaluate its effectiveness. Key activities include:

  • Budget Adherence: Analyze whether the merit increases and bonuses adhered to the budget set during the pre-planning stage.
  • Performance Review: Assess the effectiveness of the performance evaluations and make adjustments as necessary for future cycles.
  • Communication of Results: Clearly communicate the outcomes of the merit cycle to all employees and address any concerns they may have. Frank mentioned the importance of transparent communication. “Make sure managers are prepared to discuss compensation changes with their teams,” advises Frank.
"If employees understand the reasoning behind their compensation, they’re more likely to feel valued and engaged." -- Frank Wagner

Metrics to Track During the Merit Cycle

Tracking specific metrics can help organizations assess the effectiveness of their merit cycles:

  • Allocation Rates: Monitor how many employees receive salary increases, bonuses, and equity grants.
  • Performance Distribution: Analyze the distribution of performance ratings to ensure alignment with compensation decisions.
  • Budget Variability: Evaluate the variability in budget adherence to identify outliers and ensure equitable distribution.

Stakeholder Engagement

Effective stakeholder engagement is vital for the success of the merit cycle. Key stakeholders include:

  • Finance Team: Collaborate to ensure budget alignment and financial oversight.
  • HR Business Partners: They play a critical role in communicating the process and outcomes to employees.
  • Department Leaders: Involve them in discussions about performance metrics and compensation decisions.

Challenges and Considerations

Organizations may face several challenges during the merit cycle, including:

  • Data Integrity: Ensuring data accuracy is critical to avoid discrepancies in compensation decisions.
  • Manager Training: Equip managers with the necessary tools and training to effectively communicate compensation decisions to their teams.
  • Pay Equity: Regularly assess pay equity to ensure fair compensation across different demographic groups.

Future of Merit Cycles

As organizations evolve, merit cycles will also change. Frank, Gerald and Rani, see merit cycles evolving to include:

  • Increased Transparency: Employees will demand more transparency around compensation decisions and processes.
  • AI and Automation: Organizations may leverage AI to streamline data analysis and improve decision-making in merit cycles.
  • Focus on Employee Experience: Companies will shift their focus from purely financial metrics to enhancing the overall employee experience through effective communication and support.

Conclusion

Merit cycles are a crucial component of an organization’s compensation strategy. By understanding the stages, metrics, and stakeholder engagement necessary for success, organizations can create a fair and equitable system that rewards employees for their contributions. In the future, embracing transparency and leveraging technology will be key to upleveling merit cycles and improving employee satisfaction. It’s exciting to see much of this already being embraced at many of the startups we work with.

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